GROUND YOUR AGENT ON FAQS, WEBSITE SOURCES, FILES, AND PRODUCT DATA.
DEPLOY TO WEBCHAT, MESSENGER, TELEGRAM, SLACK, AND DISCORD FROM ONE INBOX.
FREE TIER // 750 MONTHLY CREDITS // ONE UNIFIED INBOX
MULTI-CHANNEL DEPLOYMENT
CONNECT WEBCHAT, WHATSAPP, MESSENGER, TELEGRAM, SLACK, AND DISCORD FROM ONE WORKSPACE.
GROUNDED ANSWERS
USE FAQS, WEBSITE SOURCES, FILES, AND PRODUCT DATA SO REPLIES STAY USEFUL, CURRENT, AND ON-BRAND.
ONE INBOX. HUMAN HANDOFF.
KEEP EVERY CONVERSATION IN ONE PLACE, STEP IN LIVE WHEN NEEDED, AND AUTOMATE REPEATS WITH KEYWORD RULES.
Start flows from keyword rules, lead capture, or channel events without rebuilding the whole agent.
Branch by intent, pause for replies, sync external systems, and keep the routing fully visible.
Push the right conversations to inbox, sales, or follow-up steps when AI should stop guessing.
ADD YOUR KNOWLEDGE
IMPORT WEBSITE SOURCES, FILES, FAQS, AND PRODUCTS SO EVERY ANSWER STARTS WITH REAL CONTEXT.
CONNECT YOUR CHANNELS
LAUNCH WEBCHAT, WHATSAPP, MESSENGER, TELEGRAM, SLACK, OR DISCORD FROM THE SAME WORKSPACE.
REVIEW AND AUTOMATE
USE THE UNIFIED INBOX, KEYWORD RULES, AND ACTIONS TO KEEP QUALITY HIGH AS VOLUME GROWS.
“Support teams stop answering the same FAQ in six different tabs because BoundBot grounds the reply once, then reuses it everywhere.”
“Sales teams use product knowledge and lead capture to turn pre-sale questions into qualified conversations instead of lost chat windows.”
“Lean operators keep human control with one inbox, live takeovers, and deterministic rules where AI should not be improvising.”
WEBSITE SOURCES
CRAWL THE PAGES THAT MATTER, KEEP THEM SEARCHABLE, AND ANSWER WITH SITE-SPECIFIC CONTEXT.
PRODUCT CATALOG
IMPORT PRODUCTS FROM CSV, SEARCH THEM INSIDE CONVERSATIONS, AND KEEP PRE-SALE ANSWERS SPECIFIC.
KEYWORD RULES
HANDLE REPEATED MESSAGES WITH EXACT, CONTAINS, OR REGEX MATCHES BEFORE A HUMAN EVER HAS TO JUMP IN.
MULTI-CHANNEL LAUNCH
WEBCHAT // WHATSAPP // MESSENGER // TELEGRAM // SLACK // DISCORD. ONE CONFIG, MULTIPLE DEPLOYS.
LEAD CAPTURE
CAPTURE CONTACT DETAILS INSIDE THE CONVERSATION FLOW INSTEAD OF SENDING BUYERS TO A SEPARATE FORM.
UNIFIED INBOX AND ANALYTICS
REVIEW CONVERSATIONS, SPOT WHAT NEEDS ATTENTION, AND SEE WHAT CHANNELS OR RULES ARE DRIVING VOLUME.
UNIFIED CONVERSATION HUB
REVIEW EVERY THREAD, TAKE OVER LIVE, AND KEEP CHANNEL CONTEXT INTACT.
UNIFIED CONVERSATION HUB
REVIEW EVERY THREAD, TAKE OVER LIVE, AND KEEP CHANNEL CONTEXT INTACT.
MULTI-CHANNEL DEPLOYMENT
WEBCHAT, WHATSAPP, MESSENGER, TELEGRAM, SLACK, AND DISCORD FROM ONE CONTROL PLANE.
KEYWORD RULES AND ACTIONS
USE DETERMINISTIC RESPONSES WHERE PRECISION MATTERS, THEN ESCALATE TO AI OR A HUMAN.
AGENTS AND TEAM WORKSPACES
CONFIGURE MULTIPLE AGENTS, MEMBERS, AND CHANNEL SETTINGS WITHOUT SPLITTING TOOLS.
BOUNDBOT SUPPORTS WEBCHAT, WHATSAPP, MESSENGER, TELEGRAM, SLACK, AND DISCORD. YOU CAN MANAGE THEM FROM ONE WORKSPACE AND ONE INBOX.