Plans and limits - BoundBot Docs

These limits reflect the current tier configuration in the app. View your plan and usage in Billing or Upgrade.

Plan overview

Plan	Public price	Monthly credits	Approx. AI replies included	Internal tier key
Free	`$0` / month	`750`	~75	`FREE`
Starter	`$15` / month	`7,500`	~750	`STARTER`
Pro	`$100` / month	`60,000`	~6,000	`PRO`
Business	`$699` / month	`225,000`	~22,500	`ENTERPRISE`

Approx. AI replies assume 10 credits per reply with Pro Mode off and do not account for website crawl usage.

Feature	Free	Starter	Pro	Business
Bots	1	3	10	Unlimited
Channels	1	5	20	Unlimited
WebChat	Yes	Yes	Yes	Yes
WhatsApp	No	Yes	Yes	Yes
Messenger	No	Yes	Yes	Yes
Telegram	No	Yes	Yes	Yes
Instagram	No	Yes	Yes	Yes
Slack	No	No	Yes	Yes
Discord	No	No	Yes	Yes
Team members	1	3	10	Unlimited
Member invites	No	Yes	Yes	Yes
Roles (Owner, Member)	No	Yes	Yes	Yes
Multiple workspaces	No	No	Yes	Yes

Feature	Free	Starter	Pro	Business
Knowledge storage budget	500 KB	15 MB	25 MB	50 MB
Max uploaded file size	2 MB	10 MB	50 MB	200 MB
File uploads (PDF, TXT, CSV, MD, DOCX)	No	Yes	Yes	Yes
Image and visual search	No	No	Yes	Yes
Website sources	2	5	20	Unlimited
Total crawlable links	10,000	50,000	200,000	Unlimited
Credits per crawled page	2	2	1	1
MCP integrations	No	No	Yes	Yes

Feature	Free	Starter	Pro	Business
Products	0	100	5,000	Unlimited
CSV import	No	No	Yes	Yes
Keyword rules	5	20	200	Unlimited
Match types	Contains only	Contains, Exact, Regex	Contains, Exact, Regex	Contains, Exact, Regex
Pro Mode (`30` credits per AI reply)	No	No	Yes	Yes
Conversation summaries	No	Yes	Yes	Yes

Pro Mode uses a higher-accuracy model and increases AI reply cost from 10 credits to 30 credits for the bot that has it enabled.

Feature	Free	Starter	Pro	Business
Conversation history	30 days	90 days	365 days	Unlimited
Lead capture	No	Yes	Yes	Yes
Lead tags	No	No	Yes	Yes
Needs attention view	No	Yes	Yes	Yes
Analytics retention	7 days	30 days	90 days	Unlimited
Custom date ranges	No	No	Yes	Yes
Export reports	No	No	No	Yes

Feature	Free	Starter	Pro	Business
Remove Powered by BoundBot branding	No	Yes	Yes	Yes
Custom domain allowlist	No	Yes	Yes	Yes
Key rotation	No	Yes	Yes	Yes
Iframe embed mode	No	Yes	Yes	Yes

Plan	Support level
Free	Community
Starter	Email
Pro	Priority email
Business	Dedicated account manager and SLA

The Business plan is stored internally as ENTERPRISE, but the user-facing label in the app is Business.

Review the live subscription, credits, and billing history for your current team.

Start checkout when you are ready to move to a higher tier.

See how channel availability changes across plans.

Review one of the major Pro-and-above feature gates in more depth.