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The BoundBot billing area shows what plan the current team is on, how many monthly credits it receives, and how credits have moved over time.

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Subscription overview

From the BoundBot billing page, you can review:
  • Current plan and subscription status
  • current billing period
  • monthly credit allocation
Workspace owners can open the external Billing Portal to manage payment details and invoices. Non-owners can view billing status, but they cannot change the subscription.

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Credits

BoundBot tracks credit usage on the billing dashboard. The Credits Summary shows:
  • Earned — credits allocated to your plan for the period
  • Spent — credits consumed so far
  • Balance — credits remaining
The Credit History section provides a transparent log of all AI-generated replies and crawling activities, so you can see exactly how credits were used over time. Credits are consumed by:
  • AI-generated replies: 10 credits per reply by default, or 30 credits per reply when Pro Mode is enabled for that bot
  • Website crawling: 2 credits per page on Free and Starter; 1 credit per page on Pro and Business
Pro Mode is available on Pro and Business. Use it when you want higher-accuracy replies and are comfortable spending 3x more credits per AI response. Free plan: Credits reset on the first day of the UTC month. Unused credits expire; no rollover. Starter, Pro, and Business: Credits follow the billing period. Unused credits roll over. BoundBot does not offer automatic top-ups or pay-as-you-go overages. When a workspace runs out of credits, AI-powered responses pause. Non-AI automation can continue. You can restore access by upgrading to a higher plan or waiting for the next allowance. BoundBot does not currently support annual billing, paid credit top-ups, or automatic overage billing. Use the Credit Balance and Credit History on the billing dashboard to stay on top of usage.

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Storage and monthly usage

The workspace sidebar also shows:
  • monthly credit consumption
  • knowledge storage usage
This makes it easy to monitor operational capacity without opening the billing page every time.

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Upgrade and cancellation

If the current team is on Free, the BoundBot billing page gives workspace owners a direct upgrade path. If the team is already on a paid plan, workspace owners can manage billing or cancel the subscription from the same area via the Billing Portal.

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Plan-specific features

Feature availability for channels, file uploads, products, workflows, analytics, and team size varies by plan. See Plans and limits for the full breakdown.

Plans and limits

Compare quotas, feature gates, and team capacity by tier.

Upgrading your plan

Start checkout when you are ready to move to a higher tier.

Account settings

Return to your personal profile, email, and password settings.

Overview dashboard

Monitor credits, channel health, and follow-up signals from the main dashboard.