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BoundBot sends you through authentication first, then decides whether you should land in the dashboard or complete setup for a new workspace.

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Sign up and sign in

The current app supports:
  • email and password sign-in
  • email and password sign-up
  • Google OAuth
  • Facebook OAuth
If you

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Password recovery

Use Forgot password on the login page to send a reset link to your email address. The reset link opens the Update password page. In the current app, that page:
  • requires an active password recovery session
  • shows an error if the link is invalid or expired
  • requires the new password to be at least 8 characters long

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First-time onboarding

The onboarding wizard walks you through four steps.
1

Business

Enter your business name and choose an industry. You can also add an optional website URL and business description.
2

Agent

Choose the bot name, tone, and welcome message. If you leave the bot name empty at first, the app pre-fills it from the business name.
3

Knowledge

Add an optional starter FAQ question and answer so the bot has at least one trusted answer on day one.
4

Launch

Finish setup and let BoundBot create your initial workspace.
In the current backend, onboarding creates a team, makes you the owner, creates one bot, creates one active WebChat channel, and starts a Free subscription with credits.

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Team creation flow

BoundBot also has a separate Create your team flow for signed-in users who need another workspace. In the current app, that page blocks creation after 5 teams on the same account.

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Invite acceptance

Owners can invite members from Settings -> Members. When someone opens an invite link:
  • signed-out users are sent to login first
  • after sign-in, they return to the invite page
  • clicking Accept invite switches the active team and opens the dashboard

Quickstart

Go from sign-up to a live bot as fast as possible.

Team settings

Manage team members, team identity, and integrations.

Account settings

Update your personal email, password, and profile picture.

Billing and usage

Review plan status, credits, and billing actions.